Support

At Casino Intense, help is always within reach. You can contact our team via live chat for instant support, email at support@casinointenses.com for detailed requests, or phone for urgent matters. Our goal is to make contacting us simple and comfortable, whether you have a quick question about a game, need help with your account, or want clarification on a promotion.

What to expect — typical response times

Live chat: responses typically arrive within 60–120 seconds so you can get back to playing. Phone: immediate connection or a short hold during peak times; ideal for urgent account or verification issues. Email: expect a clear reply within 12–24 hours, depending on the complexity of your request. If an issue requires extra attention, we’ll keep you updated until it’s resolved.

Quick answers with a searchable Help Center

If you prefer to find answers yourself, our Help Center and FAQ hub cover the most common topics, from deposits and withdrawals to account verification, bonus terms, and technical troubleshooting. You’ll find step-by-step guides on payment methods (including Bitcoin, Ethereum, Litecoin, and major cards), currency support, and how bonuses like the welcome package are applied. Browse the FAQ to get fast solutions or to prepare details before contacting a specialist.

Support that knows the details and cares

Our agents are trained on account issues, transaction queries, and gameplay settings, and they follow strict privacy and security procedures when handling verification documents. If you have questions about your welcome bonus, wagering requirements, or withdrawal limits, we’ll explain the terms clearly and work to resolve things quickly and transparently. We never ask for unnecessary personal information, and we protect your data at every step.

We’re here 24/7 to help you enjoy a smooth, secure experience at Casino Intense. Reach out any time via live chat, email at support@casinointenses.com, or by phone for immediate assistance — we’ll handle your request with care and get you back to the action.